CANCELLATION POLICY

Please note that our courses and events are limited to a small number of attendees, to allow for a more personable, intimate experience.

Our cancellation policy and terms are in place to offer clarity and state the attendee's rights in the event of an unexpected cancellation or unforeseen change. The terms below are between the Katharina Holl and the attendee.

COURSES, RETREATS & TRAININGS

Rückerstattung 50% des Betrags wenn drei Wochen vor dem Beginn des Events abgesagt. Keine Rückerstattung für Stornierungen nach 3 Wochen vor dem Event.

Refund 50% of the fee if canceled three weeks before event start date. Strictly no refund for cancellations after 3 weeks before the event.

WORKSHOPS & EVENTS

Refunds up to 14 days before event.
Strictly no refund for cancellations after midnight 14 days prior to the event. 

PRIVATE SESSIONS // 1:1 Coaching

Terminänderungen sind spätestens 2 Tage vorher abzusprechen. Danach erhält der Coach seinen entgangenen Erlös in Höhe von 50% des für die Sitzung vereinbarten Satzes. Ein Ausfall ohne Absage durch den Auftraggeber kann vom Auftragnehmer ebenfalls voll berechnet werden.

50% refund will be given if less than 2 days notice is given prior to the session.
Strictly no refund is given with no notice given.

GENERAL TERMS

Any charges incurred for the transfer of refunds e.g bank fees must be paid for by the client
Invoices must be paid within 7 days unless stated otherwise.
Under unforeseen circumstances, and in the unlikely event that we have to cancel a course or event, we will fully refund any fee or deposit that has paid already.
If flights are required, we advise to take out insurance when buying tickets, to cover any such unlikely event, or any other event where you would have to cancel yourself. 
We are not liable for cancellation fees incurred from flights bookings, travel expenses or accommodation costs. 
We are not able to offer compensation for any delays or cancellation of any flights, trains, buses or other forms of transport.
We reserve the right to alter any venue activity prior to the event/ course starting.
We cannot be held responsible for any loss or damage of personal possessions or valuables of the attendee.
We recommend that all attendees have adequate travel, cancellation and medical insurance for the duration of the trip.